Welcome To Centrex
Centrex Services enables companies to easily manage their IT services supply chains by simplifying the complexities of after sales product support.
Using a leansource methodology, Centrex Services has redesigned every element of the supply chain from call handling to stock management, field service, logistics, repair and close.
The story behind our revolutionary approach to the technology services supply chain. Cutting out inefficiences, and in the process delivering better standards of service and support. About Us.
The service supply chain battle field
Some of the most significant changes that technology has delivered over the past few years have changed the break-fix market forever. Click here to read all about our industry evolution and the causes that has placed it on the brink of turmoil.
View Point: Fixed verses variable cost service supply chain
We’ve all debated the cost structure of the service supply chain – the way that we’ve traditionally worked to a fixed pricing model has until now, proved a commercially viable model. But as product innovation propels service into a new dimension, the traditional service supply chain continues to steadfastly remain fragmented and outdated. Read all about the fixed verses variable pricing debate in our latest industry viewpoint...